Version 2.0 | Effective date: 3 July 2026

Version history

Version	Date	Summary
1.0	24 March 2026	Initial website privacy policy.
2.0	3 July 2026	Complete rewrite as RunDais Privacy Policy for the RunDais platform and services.

Welcome

Welcome to RunDais.

RunDais is a digital platform built to support and strengthen the running community. We help people discover events, connect with clubs and communities, access useful content and participate more easily in running.

This Privacy Policy explains how RunDais collects, uses, stores, shares and protects Personal Information when you access the Platform or use any of our Services.

We’ve written this Privacy Policy in plain English because privacy documents should be easy to understand.

This Privacy Policy works together with our Terms, Community Guidelines and any additional terms that apply to specific Services.

By creating an Account, accessing RunDais or using any of our Services, you acknowledge that we may handle information in accordance with this Privacy Policy and applicable law.

1. About this Privacy Policy

RunDais Pty Ltd (ABN 68 682 868 622) is responsible for the Personal Information we collect and handle in connection with the Platform and Services.

In this Privacy Policy, RunDais, we, us or our means RunDais Pty Ltd. You or your means any person or organisation using the Platform. Capitalised terms used in this Privacy Policy have the same meaning as in the RunDais Terms unless the context requires otherwise.

Personal Information has the meaning given in the Privacy Act 1988 (Cth). In general terms, it means information or an opinion about an identified individual, or an individual who is reasonably identifiable.

Sensitive Information has the meaning given in the Privacy Act 1988 (Cth). It includes certain types of Personal Information that receive additional protection under privacy law, such as health information and other categories of information defined as sensitive under the Privacy Act.

This Privacy Policy is designed to apply to the Platform as it exists now and as it changes over time. RunDais may introduce new Services, connected features, memberships, commerce functionality, analytics products, artificial intelligence features, commercial reporting, community tools and other products in the future.

Where a specific Service requires additional privacy information, we may provide a separate notice at or before the time information is collected. That notice should be read together with this Privacy Policy.

Nothing in this Privacy Policy limits any rights you have under the Privacy Act, the Australian Privacy Principles, the Spam Act 2003 (Cth), the Do Not Call Register Act 2006 (Cth), the Australian Consumer Law or any other law that cannot lawfully be excluded.

2. Personal Information We Collect

The types of Personal Information we collect depend on how you interact with RunDais, the Services you use, the information you choose to provide, and the features we make available from time to time.

We may collect Account and identity information, including your name, email address, mobile number, login credentials, age or date of birth, postcode, state, country, profile details, membership status, preferences and information used to verify or administer your Account.

We may collect running, event and participation information, including information about events you search for, follow, enter, attend, review or save, clubs or communities you interact with, training interests, running goals, preferences, event categories, locations, results, race reports, photographs, reviews and other User Content you choose to share.

We may collect communications information, including your messages to us, survey responses, feedback, support requests, marketing preferences, competition entries, promotional responses and records of our interactions with you.

We may collect transaction and billing information, including purchase history, subscription information, payment status, billing details, receipts, refunds, discount or promotional code use, and information needed to provide paid Services. Payments may be processed by trusted third-party payment providers. RunDais does not need to store full card details unless a payment provider makes tokenised or limited payment information available to us for account administration, fraud prevention or transaction support.

We may collect technical and usage information, including device information, browser type, operating system, IP address, app version, referring pages, pages viewed, search queries, clicks, navigation paths, session information, location signals, approximate location, crash logs, diagnostic data, security logs and other information generated when you use the Platform.

We may collect location information where needed to provide location-based Services, such as event discovery, club search, community recommendations, offers, content relevance, fraud prevention or security. Location information may be approximate or precise, depending on the feature, your device settings and your permissions.

We may collect information from connected services, including information made available when you connect RunDais to a third-party account, event registration provider, fitness platform, payment provider, identity provider, social platform, club system, partner system, calendar, wearable, application programming interface or other service.

We may collect Partner and business contact information, including names, roles, contact details, organisation details, communications, contract information, reporting preferences, campaign details and other information relating to Partners, suppliers, investors, advisers and commercial relationships.

We may collect Sensitive Information only where permitted by law. This may occur if you choose to provide health, injury, accessibility, emergency contact, event eligibility, race category, dietary, demographic or other sensitive information in connection with a Service, event, community feature, research activity, support request or Partner offering.

You do not have to provide Personal Information to us. However, if you do not provide information that is needed for a Service, we may not be able to provide that Service, personalise your experience, process a transaction, respond to your request, protect your Account or comply with our legal obligations.

3. How We Collect Personal Information

We collect Personal Information in a number of ways.

We collect information directly from you when you create an Account, update your profile, use the Platform, register for a Service, make a purchase, submit User Content, enter a promotion, respond to a survey, contact us, provide feedback or otherwise interact with RunDais.

We collect information automatically when you access or use the Platform. This may occur through cookies, pixels, software development kits, analytics tools, server logs, security tools and similar technologies.

We collect information from Partners and third parties where permitted by law. This may include event organisers, clubs, communities, coaches, retailers, sponsors, commercial partners, technology providers, payment providers, identity providers, analytics providers, marketing platforms, social media platforms, publicly available sources and other third parties that support or interact with the Platform.

We may collect information from connected services where you choose to connect, authorise or use those services with RunDais. The information we receive will depend on the permissions you grant, the settings you select and the terms and privacy practices of the connected service.

We may collect information from other users where they upload, tag, mention, review, invite, refer or otherwise interact with you through the Platform, provided that collection is handled in accordance with applicable law.

We may generate information through our own operation of the Platform. This may include Platform Analytics, Aggregated Information, Statistical Information, Benchmarking Information, Derived Information, classifications, taxonomies, scores, segments, models, recommendations, research outputs and other information created from or relating to Platform activity.

Where we collect information from someone other than you, we will take reasonable steps to make sure you are aware of the collection where required by law.

4. How We Use Personal Information

We use Personal Information to operate, improve, protect and commercialise RunDais in accordance with applicable law.

We may use Personal Information to:

• create, administer, secure and support Accounts;
• provide, maintain, personalise and improve the Platform and Services;
• enable event discovery, community features, memberships, directories, offers, content, communications and other Services;
• process transactions, subscriptions, refunds, billing, receipts and customer support;
• communicate with you about your Account, Services, security, legal notices and changes to RunDais;
• respond to enquiries, complaints, feedback and support requests;
• personalise content, search results, recommendations, communications, offers and user experiences;
• understand participation, engagement, preferences, content performance, event interest and community trends;
• measure and improve Platform performance, reliability, security and usability;
• conduct research, analytics, benchmarking, product development and commercial reporting;
• develop, test, train, evaluate and improve artificial intelligence, machine learning, recommendation and automated systems where permitted by law;
• detect, investigate and prevent fraud, misuse, scraping, unauthorised access, security incidents and unlawful activity;
• enforce our Terms, Community Guidelines and other applicable terms;
• support Partners, including by enabling Partner services, reporting, fulfilment, campaign measurement and commercial integrations;
• comply with legal, regulatory, tax, accounting, dispute resolution and governance obligations;
• protect RunDais, users, Partners, investors, advisers and the public; and
• carry out any other purpose notified to you at the time of collection or otherwise permitted by law.

We may use Personal Information for direct marketing where you have consented or where we are otherwise permitted by law. We explain this further in the Marketing and Communications section below.

We may use information for multiple purposes where those purposes are related, compatible with your expectations, permitted by law or reasonably necessary for the operation and development of RunDais.

5. Marketing and Communications

RunDais may send you communications by email, SMS, in-platform messaging, push notification or other electronic means.

Some communications are service communications. These may include account verification, security alerts, transaction notices, service updates, support messages, legal notices and information that is necessary for the operation of the Platform. You may not be able to opt out of essential service communications while you continue to use the relevant Services.

Other communications are marketing communications. These may include news, offers, event information, community updates, Partner offers, promotions, surveys, content recommendations, product announcements and other information we think may be relevant to you.

We will only send marketing communications where we have consent or where otherwise permitted by law. Consent may be express or inferred from your relationship with us, your use of the Platform, your Account settings, your participation in a Service, or other circumstances permitted by law.

You can opt out of marketing communications by using the unsubscribe link, following the opt-out instructions in the communication, changing your Account settings where available, or contacting us.

Opting out of marketing communications does not stop us from sending service communications, security notices, legal notices or transactional messages.

Where a Partner sends you communications directly, that Partner is responsible for its own communications and privacy practices. You should review that Partner’s terms and privacy policy.

6. Sharing Personal Information

We may share Personal Information where reasonably necessary to operate, improve, protect and commercialise the Platform, provide Services, work with Partners or comply with law.

We may share Personal Information with:

• our employees, contractors, advisers, directors, officers and related bodies corporate;
• hosting, cloud, infrastructure, security, analytics, customer support, payment, marketing, communications, identity, data processing and technology providers;
• Partners, where needed to provide a Service, fulfil a transaction, administer an event, deliver an offer, support a community feature, measure a campaign or enable a connected service;
• event organisers, clubs, communities, coaches, retailers, sponsors, commercial partners and other third parties you choose to interact with through the Platform;
• professional advisers, including lawyers, accountants, auditors, insurers, consultants and corporate advisers;
• investors, prospective investors, acquirers, financiers and transaction counterparties in connection with investment, fundraising, due diligence, restructuring, merger, acquisition or sale processes;
• law enforcement, regulators, courts, tribunals, government agencies and other parties where required or permitted by law;
• parties involved in investigating or preventing fraud, misuse, security incidents, unlawful activity or threats to safety;
• other users, where you choose to make information public or available through community features, profiles, reviews, comments, leaderboards, event pages or other Platform functionality; and
• any other person or organisation with your consent or as otherwise permitted by law.

We do not sell Personal Information in the sense of transferring identifiable user records to third parties for their independent use without a lawful basis. However, RunDais may commercialise advertising, sponsorship, analytics, reporting, insights, audiences, segments, aggregated information, de-identified information, benchmarking and other products in accordance with this Privacy Policy and applicable law.

Where we share Personal Information with service providers, we take reasonable steps to require them to handle information appropriately and use it only for authorised purposes.

Where a Partner is independently responsible for handling your Personal Information, that Partner’s privacy policy will apply to its handling of that information.

7. Platform Analytics, Research and Insights

RunDais uses information generated through the operation and use of the Platform to improve our Services, understand participation, support the running community and develop new products and services.

This may include information relating to searches, navigation, interactions, preferences, content performance, event interest, engagement patterns, technical performance, transaction activity, communication responses, Partner performance and other operational information generated through use of RunDais.

RunDais may create, develop, use and commercialise Platform Analytics, Aggregated Information, Statistical Information, Benchmarking Information and Derived Information.

In this Privacy Policy:

• Platform Analytics means analytics, measurements, events, logs, metrics, signals and observations generated through the operation, performance or use of the Platform;
• Aggregated Information means information combined with other information so that it does not identify an individual and is not reasonably capable of identifying an individual;
• Statistical Information means statistical outputs, measurements, tables, charts, rates, indexes, cohorts, segments, trends and similar information created from or relating to Platform activity;
• Benchmarking Information means comparative information, rankings, benchmarks, norms, indexes, performance measures and other comparative outputs created from or relating to Platform activity, Partners, events, communities, content or services; and
• Derived Information means information, insights, classifications, scores, predictions, recommendations, segments, models, labels, taxonomies, metadata, outputs, methods and other material inferred, generated, calculated or derived from information processed through the Platform.

Where permitted by law, RunDais may use Platform Analytics, Aggregated Information, Statistical Information, Benchmarking Information and Derived Information to:

• operate, maintain and improve the Platform;
• personalise user experiences;
• improve search, discovery and recommendations;
• measure and improve performance;
• develop new Services;
• conduct research and analysis;
• create benchmarking and industry insights;
• support commercial reporting;
• measure campaign effectiveness;
• develop audience segments, classifications, models, algorithms and methodologies;
• support advertising, sponsorship, partnership and commerce products;
• detect misuse, fraud or security risks; and
• better understand participation across the running community.

To the extent permitted by law, RunDais owns all intellectual property rights in Platform Analytics, Aggregated Information, Statistical Information, Benchmarking Information, Derived Information, de-identified information, reports, insights, classifications, taxonomies, scoring methodologies, recommendation methodologies, audience segments, models, algorithms, workflows, methodologies, artificial intelligence systems and other intellectual property created, developed or derived through the operation of the Platform.

RunDais may use, commercialise, licence and share Aggregated Information, Statistical Information, Benchmarking Information, Derived Information, de-identified information and Platform insights for research, product development, commercial, industry and community purposes, provided that information is handled in accordance with applicable law.

Nothing in this section gives RunDais ownership of your Personal Information or limits your rights under applicable privacy laws. Where information remains Personal Information, we will handle it in accordance with this Privacy Policy and applicable law.

8. Connected Services

RunDais may allow you to connect the Platform with third-party services. These may include event registration platforms, clubs, communities, fitness platforms, wearable devices, social media accounts, payment providers, identity providers, calendars, mapping services, commerce providers, Partner systems and other connected services.

If you choose to connect a third-party service, you authorise RunDais to collect, use, disclose, store and process information from that service in accordance with this Privacy Policy, the permissions you grant and the settings you select.

The information we receive from a connected service may include account identifiers, profile information, activity information, event information, transaction information, performance information, social information, location information, device information and other information made available by that service.

You are responsible for reviewing the permissions, terms and privacy policy of any connected service before connecting it to RunDais.

You may be able to disconnect a connected service through your Account settings or through the third-party service. Disconnecting a service may limit functionality or prevent us from providing certain Services.

Disconnecting a connected service does not necessarily delete information already collected by RunDais. We may retain information where permitted by law, including for security, integrity, legal, backup, analytics, de-identification, aggregation, research, product development and legitimate business purposes.

RunDais is not responsible for the privacy, security, accuracy, availability, decisions or acts of third-party connected services.

9. Artificial Intelligence and Automated Services

RunDais may use artificial intelligence, machine learning, automation, recommendation systems, data science techniques and similar technologies to operate, improve, protect and develop the Platform.

These technologies may be used to personalise content, improve search, recommend events or communities, detect fraud or misuse, moderate content, improve accessibility, support customer service, analyse trends, measure campaign performance, generate insights, develop products and support operational decisions.

Where permitted by law, RunDais may use information processed through the Platform to develop, test, train, evaluate, validate, monitor and improve models, algorithms, prompts, workflows, scoring methodologies, recommendation methodologies, moderation systems, classification systems and related technologies.

RunDais will take reasonable steps to ensure that artificial intelligence and automated systems are designed and used in a way that is appropriate for the relevant purpose, having regard to privacy, security, fairness, accuracy, safety and legal requirements.

Automated systems may assist RunDais, but we do not intend to use automated decision-making to make decisions about individuals that have a legal or similarly significant effect without appropriate human involvement, notice or safeguards where required by law.

AI-generated outputs, recommendations and automated features may not always be complete, accurate or suitable for your circumstances. You should use your own judgment and obtain appropriate professional advice where needed.

To the extent permitted by law, RunDais owns all intellectual property rights in AI models, model improvements, prompts, embeddings, classifications, labels, outputs, workflows, methodologies, systems, benchmarks and other intellectual property created, developed, trained, improved or derived through the operation of the Platform, except to the extent those rights are owned by a third party or cannot lawfully be owned by RunDais.

Nothing in this section reduces our obligations under applicable privacy laws in relation to Personal Information.

10. International Data Transfers

RunDais is based in Australia, but we may use service providers, infrastructure, technology, support, analytics, security, payment, communications and other providers located in Australia and overseas.

Your Personal Information may be stored, processed or accessed in countries outside Australia, including countries where our service providers, Partners, connected services, advisers, investors or corporate group members operate.

The countries in which information is handled may change over time as our business, technology stack and service providers evolve.

Where we disclose Personal Information overseas, we will take reasonable steps required by the Privacy Act and Australian Privacy Principles to ensure appropriate handling of that information, unless an exception applies.

Overseas recipients may be subject to foreign laws. In some circumstances, those laws may require disclosure of information to courts, regulators, law enforcement or government authorities.

11. Cookies and Similar Technologies

RunDais may use cookies, pixels, tags, software development kits, local storage, device identifiers, analytics tools and similar technologies.

These technologies help us to:

• operate and secure the Platform;
• remember your preferences and settings;
• keep you signed in where appropriate;
• understand how the Platform is used;
• improve performance and reliability;
• personalise content, recommendations and offers;
• measure marketing, advertising and campaign performance;
• detect fraud, misuse, scraping and security risks; and
• support analytics, research and product development.

Some cookies and similar technologies are necessary for the Platform to work. Others support analytics, personalisation, advertising, measurement or similar purposes.

You may be able to control cookies through your browser or device settings. If you disable some technologies, parts of the Platform may not work properly.

Third-party providers may also use cookies and similar technologies in connection with the Platform. Their use of information may be governed by their own privacy policies and terms.

12. Privacy by Design

RunDais aims to build privacy into the way we design, develop and operate the Platform.

This means we seek to collect information that is reasonably necessary for our Services and business purposes, design controls for access and security, consider privacy impacts when developing new features, and use aggregation, de-identification or other privacy-preserving approaches where appropriate.

We also aim to provide meaningful privacy choices, clear notices, appropriate consent flows, secure development practices and governance processes that support compliance with applicable privacy laws.

Privacy by design does not mean that RunDais will avoid collecting or using information needed to operate, improve, protect, fund or commercialise the Platform. It means we aim to handle information responsibly, proportionately and lawfully as RunDais grows.

13. Security

We take reasonable steps to protect Personal Information from misuse, interference, loss, unauthorised access, modification and disclosure.

The security measures we use may include access controls, authentication, encryption, logging, monitoring, secure hosting, vendor review, backups, staff and contractor controls, incident response processes and other administrative, technical and organisational safeguards.

No online service can be completely secure. You are responsible for keeping your login details secure, using strong passwords, protecting your devices and notifying us promptly if you believe your Account has been accessed without permission.

We may suspend, restrict or disable access to the Platform where we reasonably believe it is necessary to protect security, integrity, users, Partners, RunDais or the public.

If a data breach occurs, we will assess and respond to it in accordance with applicable law, including the Notifiable Data Breaches scheme where required.

14. Data Retention

We retain Personal Information for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

The period for which we keep information may depend on the type of information, the Services you use, whether you have an Account, our legal and regulatory obligations, dispute resolution needs, security requirements, backup cycles, accounting and tax requirements, and legitimate business purposes.

We may retain information after you stop using RunDais or close your Account where necessary for legal, safety, integrity, fraud prevention, dispute resolution, backup, audit, tax, accounting, corporate, research, analytics, product development or legitimate business purposes.

We may also retain Aggregated Information, Statistical Information, Benchmarking Information, Derived Information and de-identified information indefinitely, provided that it is handled in accordance with applicable law.

When we no longer need Personal Information, we will take reasonable steps to destroy it or de-identify it, unless we are required or permitted by law to retain it.

15. Your Privacy Choices

You may have choices and rights in relation to your Personal Information under the Privacy Act and Australian Privacy Principles.

Subject to applicable law, you may request access to Personal Information we hold about you. You may also request correction of Personal Information if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading.

You can manage some information and preferences through your Account settings where available. This may include profile information, connected services, communication preferences and other settings we make available from time to time.

You can unsubscribe from marketing communications by using the unsubscribe link, following the opt-out instructions in the communication, changing your Account settings where available, or contacting us.

You may request that we delete or de-identify Personal Information, but we may not always be required or able to do so. For example, we may need to retain information for legal, security, integrity, transactional, dispute resolution, backup, audit, tax, accounting, research, analytics, product development or legitimate business purposes.

If you ask us to delete information, some Services may no longer be available or may not work properly.

We may need to verify your identity before responding to a privacy request. We will respond to requests within a reasonable period and in accordance with applicable law.

If you have a privacy complaint, please contact us first so we can try to resolve it. We may ask you to provide details of the issue and any relevant information. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

16. Business Transfers

RunDais may evolve over time through growth, investment, corporate restructuring, merger, acquisition, financing, due diligence, sale of shares, sale of assets or the sale of all or part of its business.

If this occurs, information held by RunDais, including Personal Information, may be disclosed to or transferred to investors, prospective investors, acquirers, financiers, advisers, transaction counterparties, related bodies corporate or other parties involved in the transaction, subject to applicable law.

Where permitted by law, the recipient may continue to use the information in accordance with this Privacy Policy, any replacement privacy policy, applicable law and any notices provided in connection with the transaction.

RunDais may also disclose Aggregated Information, Statistical Information, Benchmarking Information, Derived Information, Platform Analytics, de-identified information, reports, insights, models, methodologies, intellectual property and other business assets as part of fundraising, due diligence, investment, corporate or commercial transactions.

This section does not reduce any rights you have under applicable law.

17. Changes to this Privacy Policy

From time to time we may update this Privacy Policy to reflect changes to RunDais, our Services, our technology, our business, our data practices or the law.

If we make a significant change, we will update the effective date at the top of this page and, where appropriate, provide additional notice.

Your continued use of RunDais after the updated Privacy Policy takes effect means you acknowledge the revised Privacy Policy. If you do not agree with the updated Privacy Policy, you should stop using RunDais and may contact us about your privacy choices.

18. Contact Us

If you have any questions about this Privacy Policy, or if you want to make a privacy request or complaint, please contact us:

RunDais Pty Ltd

ABN 68 682 868 622

Email: info@rundais.org

Website: www.rundais.org

We will take privacy enquiries and complaints seriously and will respond within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.