Privacy policy

Effective date: 24 March 2026

RunDais ABN 68 682 868 622 (“RunDais”, “we”, “us”, “our”) operates the website https://rundais.org/ and associated services. We respect your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website, create a RunDais Passport account, subscribe to our communications, or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

• Name (first and last)
• Email address
• Mobile phone number
• Mailing address
• Run club affiliations
• Race results and event participation history
• Reviews, recaps, and user-generated content
• Profile information (photo, bio, running preferences)
• Payment information (processed securely via third-party providers)

We also collect non-personal information automatically, including browser type, device information, IP address, pages visited, referring URL, and cookies.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our website and services
• Create and manage your RunDais Passport account
• Display your race results, reviews, and running history
• Send you email newsletters, event updates, and promotional content
• Send you SMS messages about deals, offers, and RunDais updates (see SMS Communications below)
• Process transactions and applications (e.g. RunDais Clubhouse)
• Personalise your experience and recommend relevant events, clubs, and content
• Verify your identity where required (e.g. Clubhouse applications)
• Analyse usage patterns to improve our platform
• Comply with legal obligations

3. SMS Communications

By providing your mobile phone number and opting in to SMS communications, you consent to receiving text messages from RunDais. These messages may include:

• Exclusive deals and offers from RunDais partners
• New Passport member offers and promotions
• Event reminders and updates
• RunDais service announcements

Message frequency varies. Standard message and data rates may apply depending on your mobile carrier. You can opt out of SMS communications at any time by replying STOP to any message or by contacting us at info@rundais.org. Opting out of SMS will not affect your RunDais account or other communications.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers — trusted third parties who assist in operating our website and services (e.g. email delivery, hosting, analytics, SMS platforms). These providers are bound by confidentiality obligations.
• Event organisers and partners — where you have opted in to receive communications or access offers from specific events or brands.
• Legal requirements — where required by law, regulation, or legal process.

We may share aggregated, non-personally identifiable information with partners and advertisers.

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience, analyse site traffic, and understand usage patterns. We use tools including Google Analytics and Hotjar for this purpose. You may choose to set your browser to refuse cookies, though some features of the site may not function properly.

6. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party site you visit.

7. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. Your data is stored on secure servers. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your account and associated data
• Opt out of marketing communications (email and SMS)

To exercise any of these rights, contact us at info@rundais.org.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at info@rundais.org.